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The QuickBooks error 1328 often appears during installation, update, uninstallation, or repair of QBDT. During the repair process, you may see an error message such as, “Error updating file C:\Config.Msi\PT62C7.tmp” or
“Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.” This error is commonly caused by corruption in the QB installation folder, compatibility issues between QB and Windows, or an incomplete or incorrect installation during the software download. In this troubleshooting blog, we cover all the reasons behind error 1328 and provide quick solutions to resolve it.
Why Does this QuickBooks Update Error 1328 Occur?
Here is the list of reasons that lead to update error 1328 in QuickBooks Desktop, as mentioned below:
The system experiences unexpected shutdowns because power outages create unstable conditions, which the system resolves by shutting down
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The QuickBooks company file becomes damaged when its content becomes corrupted
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The QB application uninstall process is disrupted when residual entries remain in the Windows registry
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Ongoing internet connectivity issues during the download or installation of the QuickBooks application
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A missing or corrupted QuickBooks program installation file
Recommended to Read: How Do i Fix QuickBooks Unrecoverable Error?
Step-by-Step Guide to Resolve the QuickBooks Error 1328
After understanding the reasons now, you have to learn about the right procedures to rectify the QuickBooks error 1328:
Step I: Your Windows OS needs to be Updated
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To begin, tap the Start button and type Settings
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Under the Settings window, select Update & Security
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Next, move to Windows Update > hit Check for updates
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Your system will display any available updates
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At the end, apply the prompts to install the updates
Step II: Change the name of the Config.msi file
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Proceed to the C drive and look for the Config.msi file
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After that, right-click on the file, and you will see a page drop-down list with various options
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Under the options, hit the Rename
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When renaming the file, add .OLD at the end of its name
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Press Enter to save the new name
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At the end, make sure to hide the file after finishing these steps to keep it protected
Step III: Use the QB install diagnostic tool
(i) Downloading the QuickBooks Tool Hub
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First, if QuickBooks is currently running, close the application
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Next, go to the official Intuit website and download QuickBooks Tool Hub
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After you download the file youhave to pick a folder on your device to use to access it
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Proceed to the folder where you saved QuickBooksToolHub.exe and double-tap the file to start it
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The Tool Hub installation process requires you to follow the instructions displayed on your screen and select I Agree to proceed
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The QuickBooks Tool Hub installation creates an icon on your desktop, which you should double-click after installation to run the application
(ii) Enlist the QB install diagnostic tool
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Once the QuickBooks Tool Hub is open, select Installation Issues
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Click the QuickBooks Install Diagnostic Tool, then allow it to scan your system for problems
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The scan may take around 20 minutes, so be sure not to close the application during this time > When the scan is complete, restart your computer
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After rebooting, you have to open QuickBooks and access your company file
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Lastly, update QuickBooks to the newest version to ensure all security updates are applied
To learn how to operate the QuickBooks clean installation tool on your desktop, you must read the dedicated blog, which provides all the necessary information about the tool.
Summary
With this article, you will smoothly fix the QuickBooks error 1328 in 3 steps, based on the expert's advice, along with a list of reasons to help you understand why you get this error on your device. Moreover, dial +1.833.802.0002 to connect with the QB team and seek their expertise to resolve any issues with the application.
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